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What All Hiring Managers Can Learn From Donald Trump

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Even if you don’t share the American business mogul’s passion for yelling “You’re fired!”, there is one lesson all hiring managers can learn from Donald Trump: hire apprentices whenever possible.

Apprenticeship has an impressive track record in countries like Switzerland and Germany, where it has been a huge factor in keeping unemployment rates low and economies healthy. Yet despite all its proven benefits – for companies and workers alike – It hasn’t been as fully embraced everywhere, and that needs to change. While Americans may be tuning in to follow the progress of Mr. Trump’s apprentices on television, the actual number of apprenticeships in the United States has fallen over the last decade.

At the same time, companies and hiring managers across the country are struggling to find the skilled workers they need. Apprenticeships are a big part of the solution to this problem and many others. I would even argue that they are the secret weapon in closing the skills gap that has shrunk companies’ profits and curbed economic growth.

So if you’re an executive, a manager, a business owner – or anyone else responsible for recruiting and hiring talented workers, here are 5 reasons why it’s worth taking a page from Mr. Trump.

5 Reasons to Hire Apprentices

Reason #1: The bottom line.

Let’s start with what really matters in business: the bottom line. Apprentices give employers a return on their investment. A study of over 1,000 employers across Canada in sixteen different trades found that for every dollar invested in training apprentices, employers see a net return of 47 cents.

This almost impossibly high return on investment rivals just about any investment a company can earn on its capital, and is much greater than the 10 percent typical among S&P 500 firms. Not only that, but research shows that apprentices generate an increasing net benefit over each year of the apprenticeship. That’s math that’s hard to argue with!

Reason #2: Apprentices are trained with the exact skills your company needs.

The middle skills gap is leaving many jobs unfilled due to lack of a technically trained workforce, but it’s not the only problem hiring managers face. Many employers also complain that in addition to having trouble finding technically skilled candidates, they can’t find candidates with the soft skills they need – like the ability to problem solve, communicate effectively with clients, or work well in teams – even when interviewing recent college graduates. Hiring apprentices solves this problem.

Apprentices are specifically trained in the very skills their employers need, both the soft and the more technical varieties. Apprentices have been mentored, challenged, taught, performed
and paid in a real workplace, over the course of several years. As a result, they are completely job-ready and posses not just the practical skills but the work ethic, communication abilities, and the experience in problem-solving that hiring managers are finding lacking in so many candidates coming straight from college or university.

Reason #3: Apprenticeships benefit the economy and in turn all of its stakeholders (that includes your company).

Each $1 that governments invest in apprenticeships generates $27 in economic growth. One reason is simply that apprenticeships can create more opportunities for a thriving middle class of skilled workers. And since apprentices do not carry tuition debt, it’s a start toward chipping away at the more than $1 trillion owed to the United States government in student loan debt. Rather than borrowing money, apprentices earn while they learn, so that instead of inflating our debt bubble, they are putting that income to work and contributing in a number of ways to a thriving economy.

Reason #4: Apprenticeships are not just for carpenters and electricians.

Here’s another thing we can learn from Donald Trump: apprenticeships work in a wide variety of professions – and not just the ones you’d expect. Although apprenticeships may be
traditionally associated with skilled trades like construction, they work just as well in the world of white collar business.

In fact, in the U.K., where apprenticeships have expanded in recent years, the majority of new apprenticeships are in fields such as business administration, retail, management, and hospitality. There is also evidence that the apprenticeship model translates well to IT, health care, the arts, and even the hard sciences. More and more, smart employers are realizing they can reap the benefits of apprenticeship in just about any profession or field of study.

Reason #5: Apprentices are productive, enthusiastic employees.

I work with employers, government leaders and educators worldwide to create mentor-based apprenticeship programs, upskilling on average 600 apprentices at any given time, so I can tell
you from first hard experience that apprentices are some of the most hard-working, motivated people out there. After all, they have every incentive to work hard within their training period so that they’ll land the job.

Moreover, an in-house apprenticeship program also fosters a learning environment that increases productivity across the board. In the Canadian study mentioned above, employers observed that having apprentices was a benefit to their existing staff. Most employers also agreed that an apprentice they’d invested in training and mentoring was 29% more productive than someone hired from outside the organization.

So if you want to ensure the skilled, motivated, and productive workforce you need for today and tomorrow, take it from Donald Trump: hire apprentices.

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The One Thing Electricians, Chefs, and Entrepreneurs Have in Common

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You’d be hard-pressed to name three jobs that seem to have as little in common as an electrician, a chef, and an entrepreneur. But even though the work couldn’t be more different, these jobs share one important trait: they all require practical skills that can be gained through hands-on experience in the real working world, not just books or theory or classroom study.

These are just a few of the well-paid, middle skills jobs that represent the opportunities of tomorrow. Many people think of middle skills jobs as menial, low-paying jobs with no opportunities for advancement. This couldn’t be farther from the case. The reality is that today, there is a bevy of respectable, well-compensated, upwardly mobile careers that don’t require a traditional four-year education.

In many countries, vocational study unfortunately has a history of being seen as less respectable than attending university. But with unemployment and underemployment rates of college graduates at such high levels in the U.S. and elsewhere, it’s time for this perception to change. It’s time to spread the word that skills training, perhaps now more than ever, is possibly the most reliable pathway to an interesting and rewarding career.

3 Good Reasons to Consider Skills Training

1. The traditional four-year degree is leaving many people in the cold.

If you’re weighing the investment in a four-year degree versus the cost of skills training, consider these figures: right now, for every 100 college graduates in the U.S., there exist only 57 jobs that require a degree. This leaves 43 out of every 100 college graduates faced with unemployment or underemployment. These individuals invested an average of US$120,000 into their degree, much of it borrowed. But rather than transitioning directly from school to a well-paying job in their chosen field, they now have to take whatever job they can to pay back their loans.

In many cases, college graduates are forced to take short-term or low-wage jobs just to keep up with their debt. Many graduates even move back home due to financial pressures. According to a 2014 Gallup Poll, 51% of American adults between the ages of 18 and 35 are living with their parents.

On the other side of the scale, apprenticeship and on-the-job training allows candidates to earn while they learn. Rather than shelling out or borrowing significant amounts of money for your education, you can jumpstart a career while putting money in your own pocket.

2. An increasing number of job opportunities don’t require a college degree.

Even as college graduates face unemployment and underemployment, hundreds of thousands of jobs that require only high school, plus vocational training, remain unfilled. At the moment, 61% of all available jobs in the U.S. don’t require a college degree. And these aren’t just minimum-wage, dead-end, or revolving-door jobs that no one wants to do. Many of the available jobs are in prestigious and interesting fields like health care, electronics, building, manufacturing, design, and culinary arts. Jobs that can be acquired with on-the-job training or apprenticeships are even increasing in fields such as biotechnology, horticulture, and computers.

In Silicon Valley, for example, many smart entrepreneurs are adapting to the reality that a college education doesn’t necessarily equip graduates with the skills to be a great employee, making certain jobs formerly associated with a four-year degree attainable through skills training. Take LaunchCode, for example, a Missouri-based firm that has partnered with large companies like Monsanto (who need computer programmers) to match people who have basic programming skills with more experienced programmers for further training. At the end of their two-year paid training period, these apprentices are ready for jobs as coders.[1]

These days, you don’t even necessarily need a college degree to work at a place like Google – a company well known for being one of the most selective and desirable employers on the planet. According to Lazlo Bock, the senior vice president of people operations (a twenty-first-century term for human resources) at Google, an increasing percentage of Google’s new hires have not, in fact, graduated college. When evaluating candidates, instead of a high GPA or fancy diploma, Google looks for practical skills and expertise, problem-solving ability, humility, a desire to lead, and the willingness to learn.

And the demand for skilled people in the tech industry is only going to increase in the coming years—opening the door for more training opportunities that do not require four years of college study.

3. Opportunity for Exciting, Real-World Experiences.

Skills training provides incredible opportunities for all kinds of hands-on learning experiences. Have you ever dreamed of traveling and seeing the world while learning a profession? Or studying business with a Fortune 500 executive? How about apprenticing with a master chef? Many traineeships and apprenticeships provide exciting opportunities outside the classroom. Skills training, in other words, not only builds solid career futures, but also opens doors to life-enriching experiences like these.

Personal and economic success is coming to more and more people through practical skills training—and that’s another thing an electrician, a chef, and an entrepreneur have in common.

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Can’t Find the Right Person to Fill the Job? Skills Shortage?

The Single Most Obvious Place You Might Not Have Thought to Look

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It’s no myth: employers today are struggling to find enough people with the ‘right’ skills for the job. According to a recent Accenture survey, a stunning 46% of U.S. executives anticipate that over the next two years they won’t have the skilled labor they need.[1]

This skills shortage poses a real threat to many businesses – and yours may soon be one of them. Sixty-six percent of the executives surveyed by Accenture face losing business to the competition, and 64% will lose revenue thanks to the lack of skilled employees. More than half risk a serious drop in customer satisfaction, stalled innovation, and delays in development of new products and services.

Are you having a hard time finding people with the skills needed to innovate and grow your business? If so, there may be one obvious place you haven’t thought to look yet: inside your own company. Instead of spending time and money on recruiting new hires, consider making an investment in training the talent you already have.

More and more, smart companies are growing the valuable human capital they need through on-the-job training. Take a look at MGM Resorts International, for example. Through MGM University, the company provides skills training and professional development for over 66,000 employees, with affordable courses in areas ranging from operations and computer skills to leadership development, HR and finance. When you think about it, it is a win-win proposition. MGM can count on always having a pool of trained talent they need to staff their fifteen resorts worldwide. At the same time, they keep their employees happy and motivated by giving them the opportunity to invest in themselves, further their careers, and increase their earning potential.

MGM is just one of an increasing number of companies securing their future through robust in-house skills training. Whatever the size of your business, you can easily follow their example to ensure a productive, satisfied workforce – without having to look any further than your existing talent roster.

Why invest in on-the-job training?

1. It will save you time and money.

You’ll see these savings both in reduced turnover costs and less time spent recruiting. When human resources can pull from within the company to fill existing roles, it not only saves time spent on recruiting, but also money on flying and interviewing potential candidates. Plus, you save time and money on orientation and basic training when you fill new roles with people who already know the business from inside. And, finally, providing opportunities for ambitious employees to advance reduces your chance of losing them.

2. It builds loyalty and motivation.

On-the-job training and apprenticeships build loyalty, and you can’t put a price on that. When employees can see a clear path upwards in the company, it increases their commitment to the business. When people know they’re not in a ‘dead-end’ job, but rather one with opportunity for growth and development, it does wonders for job satisfaction and in turn, productivity and motivation.

3. It encourages a learning culture.

Business thrives in an atmosphere of open communication and knowledge-sharing. This comes at no extra charge when skills training is part of your business model. Even staffers who are not directly involved in training at the present time benefit from a work environment that encourages learning.

4. It ensures the future of your business.

With nearly half of U.S. executives today facing loss of revenue or a freeze in growth due to skills shortages, now is the time to take control of your company’s future. In today’s competitive global economy, developing human capital is the killer app for the future.

So whether you’re a manager, an HR professional, or the owner of your own business, if you’re struggling to find the right talent, the answer may be right in front of your eyes.

Photo: Getty Images

[1]Accenture. (2013). Accenture 2013 skills and employment trends survey: Perspectives on training [PDF].

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Four Popular Myths

That May be Keeping You From Your Perfect Job…And Why it’s NEVER Too Late to Follow Your Dream

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Do any of the following ring true to you?

  • You’re in a job that isn’t fulfilling and you can’t stop dreaming about doing something completely different.
  • You’re just starting out in your professional life, having a hard time making the transition from school to work and are unsure of which direction to take.
  • You’re in the field you want to be in, but can’t seem to get a promotion or find a way to move up the ladder.
  • You’re feeling the bombardment of messages from family, friends and the media telling you ‘a desk job (like a manager or an accountant) is the only respectable way to make a living’ – the exact kind of job that bores you to tears.
  • You think you need a college degree to be competitive in today’s job market, but you don’t learn well in a classroom, or don’t want to take on the burden of a big student loan.
  • You’ve always dreamed of learning a trade and enjoying satisfaction that comes from making something with your own two hands – but don’t know where to look for the right program or teacher.

If you identify with one or more of these statements, I have some good news for you. No matter what stage of life or career you are in, it’s never too late to follow your dream.

For many people, these four common myths are the only thing standing in the way of a fulfilling a financially rewarding career:

  • Myth #1: The are no jobs.
  • Myth #2: Vocational training only leads to boring, low-status jobs.
  • Myth #3: You can’t afford the education or training.
  • Myth #4: It’s too late to too risky to change career directions.

Too many people put off pursuing what they really want in a career because they’ve fallen prey to these popular ideas. In many cases, the problem isn’t a lack of opportunity; it’s a lack of information about all the amazing opportunities that exist. But as I can tell you first hand, your dream job is probably out there waiting for you; all you have to do is choose the right path towards it. Here’s why:

Truth # 1. Take the U.S for example. There are over 3 million American jobs that need to be filled. We are currently experiencing what economist call a job-skills gap, which is simply a mismatch between the skills people possess and the skills employers actually need. This is why even though there are 13 million unemployed or underemployed people in the United States, 39% of employers still say they are having trouble filling jobs. These employers are desperate for skilled people – and willing to pay them well.

According to the Summer 2014 Occupational Outlook Quarterly published by the US Bureau of Labor Statistics, there are tens of thousands of job opportunities available in sales, mechanics, woodworking, customer service, manufacturing, and others – and many have median salaries up to $60,000 a year.

Truth # 2. These are not low-paying menial jobs. Vocational and practical skills training is not just for blue collar jobs. In fact, it can be the ticket to well-compensated careers in business and entrepreneurship, hospitality, aviation, health care, graphic design, mechanical engineering, information technology, and even artistic trades such as culinary arts or book restoration.

With increasing apprenticeship and skills-training opportunities available in a wide range of professional fields, it’s easier than ever for anyone in any walk of life to make a change and pursue a dream.

Take Alisha Doring, for example, who just landed her dream job with one of the largest employee-owned global consultancy firms in the world. Alisha had been working in retail and hoping for a promotion to management that never came, when she decided to apply for a business traineeship. After a series of interviews, Alisha was awarded the year-long, opportunity to ‘earn and learn’ and she could not be happier.

For Alisha, this opportunity isn’t just “good enough”- it’s exactly what she was hoping for. She’s now on the direct path to her dream career, and making money while she learns.

Truth # 3. Most of these opportunities don’t require a college degree. It’s no wonder that many people hesitate to pursue higher education when the cost of a four-year degree from a private college has tripled over the last three decades, and bachelor’s degree holders are graduating with an average of $23,000 in student debt. In contrast, skills certifications (awarded for 9-12 weeks of concentrated training in specialized fields) cost only a few thousand dollars, and the average cost of 2-year associates degree in the US is just $6,300 (compare that with the $120,000 one could easily pay for a 4-year degree at a private institution!).

And contrary to the popular belief that 4-year college is the best or only way to land a job in today’s economy, 61% of all jobs in the US right now do not require a college degree. Many of these are high-paying, respected, skilled jobs in mechanics, technology, electronics, manufacturing, and so on; all careers that can be built on skills certifications, associates degrees, or with on-the-job training and apprenticeships, with absolutely no need to invest in an expensive university education.

Truth # 4. It’s never too late. Anyone, at any stage in their career can pursue a skills-based education. I have seen this in action so many times. From young people like Alisha who have chosen apprenticeships over university, to working parents who increased their earnings exponentially by learning a trade, to successful professionals who quit the rat-race to start their own business, to retired adults who found the rewards of hands-on work in their golden years.

And contrary to popular belief, the benefits of changing direction at any time in your life greatly outweigh the risks. Skills are stackable credentials, and you can always keep acquiring new ones to move up or over in your chosen profession.

That’s exactly why today’s smartest companies are building opportunities for further education and training right into their business model.

And remember that vocational education isn’t a strait jacket; It can be a springboard to greater educational advancement. Just because you choose not to pursue the traditional college education now, doesn’t mean you can’t go back to school later in life, as I myself did.

In short, with more and more on-the-job training programs cropping up on-line and in companies across the nation, and more and more apprenticeships and community colleges partnering with employers in local job markets to “skill up” their work force, there’s never been a better time to seize these opportunities to follow your dream.

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The Single Most Overlooked Item that Every Job-Seeker Should Have on Their Resume

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We have all heard it before: “The best way to guarantee your career future is to go to a good college and get a degree.” The message has been drilled into our heads by guidance counselors, parents, teachers, and the media alike. While it’s true that certain jobs require a degree, you might be surprised to find that the almighty degree is not the first priority for many hiring managers.

So what’s the most overlooked resume item that recruiters and managers are really looking for?

Skills. Real-world, practical skills: like communication and interpersonal skills or the ability to solve problems, to complete projects and to stay organized. According to a 2013 study conducted jointly by Chegg, an online resource for students, and Harris Interactive, only 39% of managers felt that recent college graduates they’d interviewed were job-ready. Overwhelmingly, they reported that recent grads were lacking in practical skills such as time management, communication, problem-solving and organizational proficiencies.

Indeed, according to the Chegg study, which surveyed 2,000 students and 1,000 hiring managers in the US study real-world skills like these are the top priority in today’s job market. Moreover, the prestige associated with certain colleges also didn’t matter much at all according to the study. In fact, only 28% of managers said that it factored greatly into their decision. In other words, it’s the skills that matter, far more than the reputation of where they were acquired.

So how exactly do skills make you more hireable?

Trainability. Having vocational or practical skills behind you demonstrates your trainability; it shows potential employers that you are willing and able to learn. After all, every job is different, and hiring managers do not necessarily expect candidates to know all the ins and outs of the job from the word go. It’s often much more important to find people who know how to learn.

Pride. Vocational training not only builds skills, but pride in one’s work as well. As those who have every taken a shop class will remember, learning how to make something with your own hands delivers an unparalleled sense of pride that comes with seeing a project through from beginning to end; there is an incredible satisfaction in work that is not just some abstract idea, but a real and useable product. So how does this make you more hirable? Because this kind of confidence and pride translates to every aspect of your professional life. In my work helping put young people on the paths to the career of their dreams, I’ve seen time and again how the confidence gained through skills training boosts confidence, which increases people’s ability to perform well both in interviews and on the job.

Motivation and problem-solving. Having real-world skills shows potential employers that you are a self-starter; that you can commit to something and follow through with it. Regardless of what skill you took the time to learn or what job you are applying for, these qualities are gold on the job market.

Three practical ways to add skills to your resume:

1. If you want to boost your resume, the best thing to do is take a class. Sign up for a shop class, or a cooking class, or a course in introductory business or computer science or accounting. You don’t have to be enrolled in school to do this – in virtually every town or city in America you can find classes on all kinds of practical skills at local community centers, libraries, museums, or learning annexes (and many are offered in the evening to accommodate the schedules of 9 to 5ers). You could also try looking online on sites like Skillsshare.com, Craigslist, Meetup.com, or even post a query to your Facebook wall asking your local friends for leads.

2. Check out the certificate degree programs at your local community college. Nearly all community colleges offer certificates in areas like woodworking, business, accounting, automotive mechanics, sewing, culinary arts, and computer skills. You don’t have to commit to a two-year Associate’s Degree in order to take advantage of this. A certification program can take only a few hours of your time per week for as little as 6-12 weeks and the cost is very reasonable—usually tiny a fraction of the cost of classes at a four-year college or university.

3. Look into local opportunities for traineeships, internships and apprenticeships. In many towns and cities across the United States, schools and local businesses are teaming up to create on-the-job training opportunities. There just might be an opportunity right before your eyes to start an exciting career in information technology, health care, design, or business—and get paid while you learn. In the Chegg study mentioned above, a whopping 82% of hiring managers in a range of industries said they felt potential job candidates should have completed an internship in their field. Just goes to show that if you’re looking to land the job of your dreams, few things are as valuable as relevant, real-world experience.

Trust me, whether you’re looking for a job, vying for a promotion, or looking to transition into a new role or even entirely new career, having some type of vocational skills training behind you can be the one item that makes a big difference.

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